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ISO 45001:2018 · 7. Support

7.4 Communication

Establish processes for internal and external OH&S communication, including with authorities and contractors.

What this clause is about

Decide what to communicate on safety, to whom, when and how — inside the company and to outside parties — in ways people understand.

Questions auditors ask

  • How do you communicate with subcontractors and clients?
  • How do you reach workers who don't read English?
  • What do you tell authorities and when?

Evidence to keep on a UAE site

  • Communication plan or log
  • Notice boards and multilingual signage
  • Client reports and authority notifications

Written in plain language by Site Safety UAE — not the official wording of the standard.

How Site Safety UAE covers this clause

Audit evidence to have ready

  • Communication log
  • Authority correspondence
  • Alerts sent
Risk assessment evidence
  • Approved risk assessment / RAMS with revision and approver
  • Task-based hazard review or JSA for the specific activity
  • Evidence controls were briefed (toolbox talk sign-off)

Where to find it: Dashboard → Overview tab → RAMS & risk register. Generate the multi-language RAMS PDF from the register to attach to permits.

Open HSE Operations dashboard

Guidance only — clause text is paraphrased and certification decisions rest with your certification body.

Next step

Turn this into evidence you can hand over

Map every ISO 45001 clause to the record that proves it, and close the gaps before your certification body arrives.

  • Built around UAE authoritiesADOSH-SF, Trakhees, DM, DCD, MOIAT and ISO 45001 structures.
  • Usable the same dayTemplates and registers are pre-filled with your company details.
  • Evidence, not just formsEvery record carries dates, signatures and an export you can hand over.