Self-Hosted Edition
The same product as our cloud, run on your own infrastructure. These are the terms we quote.
Deployment options
Option A — Cloud
Where: Our managed cloud
Internet: Yes, required
Data: Our documented cloud region
Updates: Continuous and automatic
Option B — Self-hosted
Where: Your data centre
Internet: For optional AI and messaging only; can be restricted
Data: Entirely within your infrastructure
Updates: Signed ZIP package, monthly or quarterly
Option C — Air-gapped
Where: Your isolated network
Internet: None
Data: Entirely within your infrastructure
Updates: Signed ZIP on encrypted media
Pricing (USD, excl. tax)
Self-hosted licences and air-gapped deployments are contracted and invoiced directly by Site Safety LLC and are not bought through online checkout. Pro and Enterprise cloud plans can be paid by card through Stripe; Enterprise can alternatively be purchased on an annual purchase order and paid by bank transfer.
| Packaging, hardening and deployment support | One-off | $4,800 |
| Annual licence and maintenance, one production instance | Per year | $9,600 |
| Same licence on a three-year term | Per year | $8,640 |
| Additional production instance (business unit or region) | Per year | 60% of licence fee |
| Year 1 total, single instance (Option B) | $14,400 | |
| Air-gap readiness engagement (Option C) | Minimum | $18,000 |
Terms
- Not priced per user: the licence fee does not change with personnel count. Unlimited projects, contracts and locations.
- One production instance per licence; a staging instance is included.
- No storage fees on self-hosted. You supply infrastructure, operating-system licences and IT labour.
- AI assist: 5,000 actions per month included, then $0.10 per action. AI needs a connection, so it is off in air-gapped deployments.
- Support: 24–48 hours first response, Monday–Friday 09:00–18:00 GST. Most issues resolved within 48 hours; software fixes get diagnosis within 48 hours and a workaround where one exists.
- Security notices within 72 hours, 7-day fix target. Support covers the current release plus the two before it.
- Licence file is not tied to hardware and does not call home. If it lapses: 30-day grace, then read-only — never a lockout.
- Your IT team installs updates; we cannot fix a self-hosted copy remotely. A sample package is provided for your review before you commit.
- Prices in USD, exclusive of tax. UAE law; UAE courts by default, DIAC arbitration on request.
Security disclaimers for an air-gapped deployment (Option C)
These general disclosures apply to prospective customers considering an air-gapped deployment. Customer-specific requirements are documented separately during quotation.
| Security disclaimer | What it means for the customer |
|---|---|
| No independent penetration test and no certification | An independent penetration test has not been completed and we hold no ISO 27001 or SOC 2 certification. We can arrange a third-party assessment, quoted separately by that firm; budget $15,000–$30,000. |
| The air-gap configuration is tested, not accredited | The zero-egress acceptance test, witnessed by the customer's IT, shows what the build does on the isolated network. It is our test, not a certification or accreditation by any third party. |
| Patching becomes the customer's responsibility | We publish signed packages and notify the customer's security contact within 72 hours of confirming a vulnerability, targeting critical fixes within 7 days of a fix being available. The customer decides when a package goes live, so when it is applied is theirs to manage. |
| Infrastructure security is the customer's | Hardware, operating system, network and firewall posture, certificate authority and access to the environment belong to the customer. We support the software, not the infrastructure. |
| Backup, restore and availability are the customer's | Availability, backups, disaster recovery and capacity are the customer's responsibility. Any uptime commitment applies to our cloud service only. |
| We cannot support remotely | Vendor-initiated remote support sessions are not available in a full air-gap. Support works through the runbooks and diagnostic bundles the customer's team sends us. |
| Physical media is a shared risk | Updates arrive on encrypted media with the same manifest and signature, so verification works offline. Custody, handling and scanning of the media inside the customer's environment are the customer's. |
| Local AI is outside our scope | Cloud AI assists are unavailable in a full air-gap. A local model needs a GPU server supplied by the customer, is priced separately at $12,000–$18,000 engineering, and model licensing and hardware are excluded. |
| This remains a recent platform | Our references are pilot deployments, not a long enterprise track record at large-enterprise scale. We propose a structured pilot before wide rollout. |
We would rather you found these in our quotation than in your own security review.
Related: licence summary, signed update packages, NDA, cloud pricing calculator. Quotes: info@sitesafetyuae.com.
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