ISO 45001:2018 · 10. Improvement

10.2 Incident, nonconformity and corrective action

React to incidents and nonconformities, investigate root cause, take corrective action and review effectiveness.

How Site Safety UAE covers this clause

Audit evidence to have ready

  • Incident reports
  • Root cause analysis
  • Corrective actions and verification
Incident and CAPA evidence
  • Incident report with photos and immediate actions
  • Root cause analysis (5-why / fishbone) worksheet
  • CAPA record showing owner, due date, verification of effectiveness

Where to find it: Dashboard → Overview tab → Incident reporting panel; corrective actions flow into the CAPA register under Action items.

Open HSE Operations dashboard

Guidance only — clause text is paraphrased and certification decisions rest with your certification body.