Worker Rights & Communication

Information and Awareness

Operators must display multilingual instructions detailing workers' rights, duties, and occupational health and safety guidelines in the languages spoken by the workers present in the accommodation. The 2026 regulations also mandate the installation of electronic smart screens in common gathering areas for educational and awareness purposes. Periodic awareness workshops must be organised by accommodation supervisors or in coordination with competent authorities.

• Critical
  Multilingual information

  Rights, duties, and OSH in workers' languages
• Critical
  Electronic smart screens

  In common gathering areas
• Standard
  Awareness workshops

  Periodic, multilingual

Complaints and Grievance Mechanisms

Workers must have clear avenues to voice grievances. Visible signboards displaying contact numbers for relevant government entities must be present throughout the accommodation. Crucially, accommodations must provide an electronic contact point or device that allows workers to communicate directly with the Labour Consultations and Claims Center, placed in a visible and easily accessible location.

• Critical
  Government contact signboards

  Visible throughout accommodation
• Critical
  Electronic contact point

  Direct access to Labour Consultations and Claims Center

The electronic contact point for the Labour Consultations and Claims Center is a new requirement under the 2026 regulations.